Safety on Joi
Most of the risk in live video with someone you have not met is avoidable, and none of the fixes are complicated. This page is the short version: what to check first, what is always a scam, and what happens when you report somebody.
Before your first chat
Look at your own preview before anyone else does — Joi shows it to you first for exactly this reason. Three things are worth thirty seconds:
- What is behind you. Mail on a desk, a university hoodie, a view out of a window, a street sign. People do not ask for your address. They read it off the wall.
- Where your light is. A window or a lamp in front of you, not behind. This is a safety point as much as a vanity one: if nobody can see your face, everything takes longer.
- What else is signed in. A notification banner sliding across a shared screen has ended more conversations than anything anyone said.
What the other person can see
Your video, your audio, and whatever is in frame. That is the whole list. They do not get your email address, your phone number, your location or your other accounts, and Joi does not hand any of it over — but none of that helps if you say it out loud.
The usual pattern is not one big question. It is three small ones: what time is it where you are, what do you do, which part of town. Each is harmless. Together they are an address. The tells that give a fake profile away covers the rest.
Two requests that are always a scam
“Let’s talk somewhere else”
Asked in the first minute, this is never about convenience. It is about getting you somewhere with no reporting, no moderation and no record. Say no and stay, or leave.
“Can you help me with something”
Money, a gift card, a top-up, a crypto transfer, a favour that involves your card. There is no version of this that ends well and no story attached to it that is true.
You do not have to argue, explain, or be polite about either one. One tap ends the chat and no message is sent.
The rules, in full
These are the community guidelines for Joi. They are short because nobody reads long ones, and each one gets accounts removed.
- Treat the other person as someone who can leave, because they can.
- Do not ask anyone to move the conversation to another platform.
- Do not ask for money, gift cards, or anything that behaves like either.
- Do not record, screenshot, or share any part of a chat.
- Do not bring anyone under 18 into a chat, in any capacity.
- Do not use a chat to advertise, recruit, or sell.
What happens when you report someone
You can report someone right in the call, or from their profile, your chat with them, or the live room: pick a reason, add details and up to 3 screenshots. They are reviewed by people, not only by a filter, and an account that collects them loses access. You are not told the outcome for someone else's account — that is their data, not yours — but the report is not going into a void.
Report right in the call, or leave first and report afterwards — you do not have to stay on the call to make a report.
Last updated 28 September 2026.
None of this should stop you trying it
It should just mean that when something is off, you already know what to do: leave, then report.
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